The Cornerstone of Sales and Customer Service (K212)
1 Session / 3 Hours
Turn good customer service into increased sales and increased customer satisfaction. This course shows you how to leverage your good customer service to achieve the best possible outcome: customers get more of what they want while your sales go up and your business improves. At the end of this course you will understand how to listen for nonverbal and verbal signals, ask open-ended questions to help you help the shopper, and build multiple item sales.
|Numele cursului:||The Cornerstones of Sales and Customer Service Course (K212)|
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