Telephone Communication Series (K206)

6 Sessions / 18 Hours

In the Telephone Communication Series from LearnKey, Customer Service Representatives will learn the six factors of professionalism, as well as a step-by-step collection process. Learn the importance of effective telephone techniques and how to become an active listener. Series includes five complete courses: Call Center Success, Telephone Collections, The Business of Listening, The Power of Telephone Courtesy (new), and The Rewards of Telephone Courtesy (new).

Detaliile cursului
Numele cursului: Telephone Communication Series (K206)
Codul: K206
Durata: 18 ore
Locația: BPTC București
Preț: 263.72 EURO

Pentru cine cumperi cursul:

Pentru mine
Pentru altcineva

Detalii student:

Adaugă in coș
Adaugă student
Aplică acum!
Solicită acum
Trimite
Sunt deja prieten