Communications Skills
(P185)

 

 

 

Overview

 

This one-day seminar is held at our Pitman Training Centre in Bucharest and helps improve verbal and non-verbal communnication skills.

 

Topics covered include;

  • Applying the principles of effective communication
  • Communicating complex ideas
  • Frame communications positively
  • Aim to become more persuasive when dealing with people inside and outside your organisation
  • Practical verbal and non-verbal communication
  • The importance of rapport and how to build relationships
  • Methods of organising your thinking to convey the message you really mean
  • How to communicate carefully in critical situations
  • How to resolve conflict and open up the communication
  • To use precise questionning skills to control and move the conversation along
  • How to implement changes when you return to your office.

 

Contact us today for further details on this seminar.

 

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