This one-day seminar is held at our Pitman Training Centre in Bucharest and helps improve verbal and non-verbal communnication skills.
Topics covered include;
- Applying the principles of effective communication
- Communicating complex ideas
- Frame communications positively
- Aim to become more persuasive when dealing with people inside and outside your organisation
- Practical verbal and non-verbal communication
- The importance of rapport and how to build relationships
- Methods of organising your thinking to convey the message you really mean
- How to communicate carefully in critical situations
- How to resolve conflict and open up the communication
- To use precise questionning skills to control and move the conversation along
- How to implement changes when you return to your office.
Contact us today for further details on this seminar.