Calming Upset Customers (K025)
1 Session / 3 Hours
Learn how to deal effectively with angry customers, clients, or colleagues. This carefully designed approach gives you the ability to work through conflicts and remain calm in the work environment. You’ll learn how to distinguish between a disturbed and upset customer and how to collaborate with each toward a positive, win-win outcome.
|Numele cursului:||Calming Upset Customers Course (K025)|
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